FAQs

 

 

Q: Can we swap out one item for another?
A: Unfortunately each collection is carefully curated as an entire entity so items may not be substituted. You may however add on items from our signature collections to create what it is you require.

Q: How do we assemble/ install a collection?
A: Each collection comes with a mood-board and in situ photograph indicating the suggested arrangement of items. 

Q: How long does delivery take?
A: Depending on your location, all collections in stock can be delivered in anything from 3-14 working days. Signature Furniture items have a 6-8 week lead time. All custom items are subject to supply.

Q: Can we custom make our own collections?
A: Items from bespoke collections may not be individually shopped. You may shop individual items from our signature collections. All our signature items are curated with the idea that they could work together. 

Q: What methods of payment do you accept?
A: You can pay via MasterCard, Visa, PayFast instant EFT and Zapper.

Q: Can I have more info on CODIV-19?
A: Please see link here for more information.